Terms of service

Before and after delivery

After the material has been delivered, should there be any non-compliance with the request or order forwarded both in terms of quantity/quality and the type of goods, you are requested to keep all the material in your possession.
In the event that the payment was made by credit card, a receipt of the bank transaction and a copy of the order confirmation return email which is sent via email for each order placed is sufficient.

Processing of personal data

Pursuant to art. 13 of Legislative Decree no. 196/2003 on the "Protection of persons and other subjects regarding the processing of personal data" we inform you that the personal data entered in this form will be processed by Bottega Senza Glutine s.r.l in full compliance with this law and will not be disseminated or communicated to subjects third parties, except for the purpose of processing the specific request covered by this form. Filling out the form and sending the request expresses consent to the processing of personal data by Bottega Senza Glutine s.r.l, group companies or companies that support Bottega Senza Glutine s.r.l in providing services for the sole purpose of allowing resolution of technical problems and monitoring of service quality.